Madrona Ridge Residential specializes in a hands-on approach to property management that puts our customers first. Thanks to 40 years of ownership knowledge and management experience, we know what it takes to create efficient multifamily communities and superb residential experiences.
Here’s how we do it:
We're committed to providing outstanding apartment communities. We do this by employing knowledgeable and experienced onsite staff that provides best-in-class service. We focus on professional training for our employees, community events and convenience for our residents. These improve resident satisfaction, ultimately creating more value.
Policies and procedures
We train our staff with the industry's best practices, developed over decades of experience in multifamily real estate.
Leasing and marketing
We follow all state and local requirements for leasing apartments, and are fully trained in federal Fair Housing laws. Thanks to years of working with residents, and a deep understanding of the market, our team knows which marketing strategies work.
Our integrated accounting software helps us maximize efficiencies, enabling real-time cash management and financial reporting. We also have an internal tax department with over 30 years of experience, responsible for managing year-end property audits.
Our state-of-the-art online tools help ensure resident convenience, impeccable accounting, operating efficiency, financial reporting accuracy and employee training.
We offer high-quality maintenance services at every property. This begins with staff training on the most effective products, equipment and installation procedures, as well as methods for conserving energy and costs. We also teach accurate recordkeeping and inventory to help streamline unnecessary operational expenses.